Customer Satisfaction Management

Form Tighter Bonds With Customers:

Know how to replenish your customers' inventory.
Know what's on your customers' shopping lists, and what's going to be on them.
Know how customers perceive their needs. Often, it's not what you think.
Know what they've bought from other vendors, and how you stack up.
Reduce your costs via demand forecasting and tight customer integration.
Become your customers' long-term supplier.
Attract new customers and larger orders.

A customer's shopping list is their future shopping cart. It predicts what they will buy. You can get this prediction for tomorrow, next week, or next month, for example.