Customer Satisfaction Management

All issues and enhancement requests will be submitted via email to support@customersatisfied.com. This email will be provided to customer when they sign a support/maintenance contract with us. This email will also be provided to all the employees of CustomerSatisfied.com who will be submitting issues and enhancement requests.

The support mailbox is configured to generate an automated response stating that issue has been received by CustomerSatisfied.com and that our support personnel will be responding to them within 24 hours.

If enough information is present in the email then the issue will be logged and an acknowledgement sent to customer. If enough information is not present, then more information will be requested from the customer either via email or phone call.

Email: support@customersatisfied.com
India Office:

No.1, Fund Office Colony,
Alagappan Nagar, Near Railway Gate,
Madurai - 625003,
Tamil Nadu,India

We have offices in Australia and USA also.